Also ctcor, double check your SP version. If it is not SP3, you may want to check for updates.From Microsoft KB:.Sometimes when you use Word as your e-mail editor in Microsoft Outlook 2000, the central processing unit (CPU) usage of your computer system may increase to almost 100 percent, and there may be a lot of disk activity. This problem is most likely to occur when you have more than one e-mail message open at a time and are doing a lot of switching between open messages.When you use Outlook 2000 on a computer running Microsoft Windows 2000, the CPU runs at 100 percent if you hold down the left mouse button for more then a few seconds.Outlook 2000 may use 100 percent CPU if you change the language on the taskbar.All of these recommend obtaining the latest spCheersKaren.